Ways to Pay Your Bill

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At Roanoke, we believe that our member-owners should have total control over how they choose to manage their electric bill.  That includes giving you options to choose from when it comes to paying your bill.

  • Payment Profile: Create your unique member-owner profile to manage information about your accounts
  • Pay My Bill Online: Pay your bill anytime, anywhere! This option is available 24 hours a day, 7 days a week, giving you unlimited access to your account payments from any computer or mobile device
  • Pay By Phone (IVR): Would you rather dial in to make your payment? You can also call our office at (252) 209-2236 and make a payment with your credit card through our automated customer service IRV system 24 hours a day, 7 days a week
  • Auto-Pay: Make managing your payments that much easier! Set up payments in advance of your due date to be withdrawn automatically from your account
  • Bank Draft: We can also set up your electric bill payments to be automatically drafted from your bank account. Simply call us at (252) 209-2236 to speak with a Member Service Representative to set up your bank draft today
  • Payment Arrangement: Need a little extra time to make your payment? Use our payment arrangement feature to request an extension on your account
  • Pay Sites: We also offer convenient bill-pay stations throughout our service area. Member-owners may pay their utility bill in cash. There is no charge for these transactions.
Payment Sites

Roanoke Electric Cooperative
518 NC HWY 561 West
Aulander, NC 27805

Open Monday through Friday, 8:00 a.m. to 5:00 p.m.

The Roanoke Center
409 N Main St,
Rich Square, NC 27869

Open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Note: Closed for lunch daily, 12:30 p.m. to 1:30 p.m.

Self-Help Credit Union
Windsor, NC 27983

Open Monday through Thursday, 8:00 a.m. to 5:00 pm., and Friday, 8:00 a.m. to 6:00 p.m.

Rich Square Market
508 S Main St.
Rich Square, NC

Open Monday through Saturday, 7:30 a.m. to 8:00 p.m., and Sunday, 8:30 p.m. to 7:00 p.m.

Green Store
4170 NC Hwy 48
Roanoke Rapids, NC

Open 7 days a week, 7:00 a.m. to 9:00 p.m.