Ways to Pay Your Bill

At Roanoke, we believe that our member-owners should have total control over how they choose to manage their electric bill.  That includes giving you options to choose from when it comes to paying your bill.

• Payment Profile: Create your unique member-owner profile to manage information about your accounts
• Pay My Bill Online: Pay your bill anytime, anywhere! This option is available 24 hours a day, 7 days a week, giving you unlimited access to your account payments from any computer or mobile device
• Pay By Phone (IVR): Would you rather dial in to make your payment? You can also call our office at (252) 209-2236 and make a payment with your credit card through our automated customer service IRV system 24 hours a day, 7 days a week
• Auto-Pay: Make managing your payments that much easier! Set up payments in advance of your due date to be withdrawn automatically from your account
• Bank Draft: We can also set up your electric bill payments to be automatically drafted from your bank account. Simply call us at (252) 209-2236 to speak with a Member Service Representative to set up your bank draft today
• Payment Arrangement: Need a little extra time to make your payment? Use our payment arrangement feature to request an extension on your account
• Pay Sites: We also offer convenient bill-pay stations throughout our service area. Member-owners may pay their utility bill in cash. There is no charge for these transactions.