Manage Your Account
On the go? Keep updated on your account with E-Bill and Text Alerts.
Equalize the highs and lows of your monthly electric bills.
Energy bills have a way of zig zagging up and down due to changes in weather and/or other factors. Budget billing allows you the option of an equalized method of paying your energy bill by calculating your annual cost (from the previous 12 month billing history) into equal monthly payments over the next year. Request to be set up for budget billing at anytime.
Why Budget Billing?
- Easier to budget
- Makes payments predictable
Requirements:
- Have service with REC for at least 12 months
How does this work?
- Your monthly Budget Billing amount will be based on the average of your actual bills during the last 12 months
- A certain percentage is added to the Budget Billing amount for inflation
Want to help save money, time and the environment all at the same time? Well, now you can with our paperless, online E-Bill program.
E-Billing is a very environmentally friendly way to receive your electric bill. Instead of receiving traditional paper bills, you will receive notice of your bill via e-mail and you’ll be able to access the new bill online. This applies to delinquent notices as well! With E-bill, you’ll never have to worry about receiving important information concerning your electric bill late again. Sign up for E-Bill today to receive a monthly $0.50 bill credit.
Want to save even more money on your electric bill? Member-owners also have the opportunity to pay their electric bill automatically each month with bank draft. If you have a checking account, you can enroll in automatic bank drafts. Choose your own bank draft date from four dates (3rd, 10th, 18th, and 25th of each month) and never have to worry about late fees again. Sign up for Bank Draft and receive an additional monthly $1.00 bill credit.
Bundle these together for a monthly bill credit of $1.50
Sign up for E-Bill and Bank Draft or call (252) 209-2236 to speak with one of our Member Service Representatives to enroll today!
Smart account management that puts you in control! Enroll in Text Alerts to get text messages about your Roanoke Electric Cooperative account, including high-use notifications and outage updates. Anywhere, anytime. And it’s free! Download the Roanoke Electric mobile app today by text “ROANOKE” to 797979.
Once you’ve downloaded the app, check out all the things you can do by exploring the available commands and instructions the app will provide.
Commands
HELP
Information about the service.
JOIN
Allows you to start the opt-in process.
START
Confirmation that you want to opt in to the service.
STOP
Opts you out of the service.
BAL
Gives you the current amount owed.
PAY
You can make a payment using a credit card or E-check profile.
MENU
Returns a list of the commands you can use.
RESET
Allows you to reset the text session in order to start over again.
If you have any question or issues please call us at (252) 209-2236.