Our Services

4 male employees standing in front of a Roanoke Connect service vanThank you for your interest in broadband-based services offered by Roanoke Connect.

This program has its origins in Roanoke Electric Cooperative’s focus on economic opportunity for its Member-Owners. Several years ago, the Cooperative worked with the statewide organization of cooperatives to study ways in which we could help our Member-Owners with the increasing costs of energy.

Starting with programs such as Upgrade to Save, Home Efficiency Tools, and on-site visits to assess energy efficiency, Roanoke Electric Cooperative has always focused on helping its Member-Owners save money.

This page lists available and planned services during the current phase of our Smart Grid and network deployment.

Roanoke Residential Services

Residential Voice Services

Residential Smart Grid

Roanoke Connect enables Smart Grid services throughout the service territory.

These services reduce power bills for your Cooperative which, in turn, may reduce yours as well. Best of all: there is no charge for the equipment or the installation!

Member-Owners subscribing to the Smart Grid service will receive a credit on their electric bill. The credit varies depending on the type of Smart Grid services selected!

Residential Broadband

Roanoke Connect offers residential broadband services for Internet access. All services are offered with the convenience of automatic bill pay and access via a secure online portal. Our broadband plans are:

  • $44.99/ month Standard Residential Internet*
  • $59.99/ month Enhanced Residential Internet**
  • $2.50/ month Paper Invoice Charge

*Standard Residential Internet is a “best-efforts” service and features speeds of 25 Mbps down / 3 Mbps up
**Enhanced services may not be available in all areas.

Roanoke Business Services

Business Voice Services

Small & Midsized Business Broadband

Small and midsized businesses are the economic lifeblood of our region. Roanoke Connect is developing data and other services to specifically address the needs of the SMB market. Please check back often as we update our site and this information.

Business & Institutional Services

Roanoke Connect understands the value larger organizations bring to our region. Our services will provide new opportunties for our larger customers, and allow our region to be more competitive when recruiting for new businesses for our area. Please check back often as we update these services.