Roanoke Connect provides discount on internet service for low-income households

Some low-income households in Roanoke Connect’s service territory may now be able  to access federal funds for cost savings on high-speed internet services.

Beginning May 12, the Emergency Broadband Benefit Program, offers a discount of up to $50 a month. Roanoke Connect will apply the discount to the billing statement for one month of internet service for current member-owner subscribers only.

The $3.2 billion program, created by Congress in the Consolidated Appropriations Act of 2021, is being administered by the Federal Communications Commission.

A household is eligible if it meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelinesor participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline.
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year.
  • Has received a Federal Pell Grant during the current award year.

Eligible households can enroll through Roanoke Connect or by visiting For more information about the program, visit