Upgrade to $ave FAQs

Explain the U2$ program

Upgrade to $ave is an energy efficiency program geared towards producing savings on member’s electric bills through upgrades i.e., improved insulation, duct, and air sealing, heat pump improvement, water heater wrap, and LED lighting.

How is the program’s eligibility determined?

A free assessment of the home is scheduled with the member-owner for an auditor to evaluate energy efficiency and measures to be taken to improve efficiency. Homes free of energy-related repairs can move into the U2$ program with a blower door test, weatherization measures, and heat pump installation. The Program Operator discusses eligibility per the results of the assessment with the member-owner. A member-owner is under no obligation to review and/ or accept a U2$ offer for energy efficiency upgrades.

Is Roanoke Cooperative “loaning” me money?

No. Roanoke Cooperative invests in your home’s energy efficiency by paying the upfront costs. Upgrade to $ave is not a loan program but a tariff-based program. No application is required and no credit check. Roanoke Cooperative will recover the upfront costs through a fixed charge (tariff) on your bill that is significantly less than the estimated savings. The monthly tariff will start 45 days after the work is completed.

What if I move or sell my home?

Roanoke Cooperative's cost recovery is tied to your meter where the upgrades are installed. The tariff is applied to any subsequent member-owners bill until the costs of the upgrades are recouped.

Can member-owners who are renting request an U2$ assessment?

Yes, requesting a free assessment is no different from the homeowner, except the property owner has to agree to program participation and sign the Owner’s Agreement before work begins. A renter, as a homeowner, is under no obligation to review and/ or accept a U2$ offer for energy efficiency upgrades.

What kinds of upgrades are available through the U2$ program?
  • Low-flow shower heads
  • Water heater wraps
  • LED lights
  • HVAC upgrade
  • Insulation (blown-in)
  • Air sealing (caulking)
  • Duct sealing
  • Health and Safety (energy-related repairs i.e., leaky roof/ ceiling, weak floor, wall damage) may be covered under Roanoke Cooperative's Solar Share Program. The Program Operator will discuss eligibility for this program along with the assessment results following the audit.
Are there any criteria that could prohibit my residence from U2$ participation?

Yes. The three major halts to proceeding with U2$ participation are structural integrity of the building not being sound; mold infestation requiring professional remediation; and the home currently under major renovation and exposed to the outside. The auditor will determine if such circumstances exist during the assessment.