Prepaid Metering

What is prepaid metering?

Prepaid metering offers the opportunity to pay for electricity as you need it, with a minimum prepaid metering purchase of $10.00. Instead of receiving a traditional paper bill that is generated monthly, usage is calculated daily.

Is there a deposit for prepaid service?

Prepaid customers are eligible to have their deposit waived or refunded and applied toward current energy costs. New customers will pay a connect fee and for the purchase of power.

How do I know when my balance is low?

We encourage all members to use the information received via text message and email to plan power purchases and avoid disconnections, especially after hours. We consider after-hours to be after 5 p.m. on weekdays, as well as on weekends and holidays.

How do I make payments?

Payments can be made in person or by telephone. VISA and MasterCard may be used to purchase electricity over the phone or Internet if the office and your local payment centers are closed.

How do I sign up?

Contact Member Services at (252) 209-2236 for complete details. You will be asked to have your account current including any unbilled usage.