AULANDER, N.C.—Roanoke Electric Cooperative remains open as an essential business to the community. The drive thru window remains open for payments or you may manage accounts online through the Member Service Portal, the free mobile app, by phone at (252) 209-2236 or at a payment kiosk at one of the following locations.
Self Help Credit Union
302 W Granville St
Windsor, NC 27983
Rich Square Market
508 S Main St.
Rich Square, NC 27869
Gates Food Market
3 US Hwy 158 W
Gatesville, NC 27938
4170 NC Hwy 48
Roanoke Rapids, NC 27870
“The majority or our employees are working from home for social distancing precautions but our line crews, engineering & staking crews and servicemen are out in the field, our cashiers are accepting payments via the drive through window and our member service representatives are handling all calls and questions,” said Curtis Wynn, President & CEO of Roanoke Electric Cooperative.
In addition, REC is opening internet hot spots in the five counties they serve including: Bertie, Hertford, Gates, Northampton and Halifax. So far, hot spots have been installed at The Roanoke Electric Cooperative main office in Aulander, The Roanoke Center in Rich Square, at cooperative substations near Murfreesboro, Jackson and Roanoke Rapids, Tar Heel Barbeque & Cool Springs Baptist Church in Eure and at Mt. Olive Church in Lewiston. As more locations are added they will be posted to the Roanoke Electric Cooperative website and on social media.
To log on to the hot spot, simply park at one of the locations and search for Wi-Fi connections. The hot spot is listed as Roanoke Connect Public Wi-Fi and there is no password. These will be available from 7 a.m. – 8 p.m. every day.
“We know during this COVID-19 pandemic many residents in our communities have a need for access to the internet for making telemedicine appointments, applying for jobs online, doing school homework assignments and filing for unemployment benefits. We want students and other citizens across the region to be able to simply drive up to these locations, stay in their cars and enjoy the benefit of a quality high-speed internet connection,” added Wynn.
Roanoke Electric Cooperative provides service to 14,500 members in Bertie, Hertford, Halifax, Northampton, Gates, Perquimans and Chowan counties. Chartered in 1938 to provide light and power to farms, the co-op today serves as an engine of economic development and provides educational, recreational and community assistance services to enhance the quality of life of its member-owners throughout the diverse communities it serves. Roanoke Electric Cooperative news for journalists available at REC Newsroom. Roanoke Electric Cooperative is an equal opportunity provider and employer.