Residential Services

Account services
We offer bank draft payments, overnight deposit boxes, budget or levelized billing, invoice payments, convenient pay stations located throughout our service area, credit card payments, outage reporting services, and more...

Rebates and Incentives
We offer heat pump rebates, water heater rebates, load management programs, and more...

Energy Efficiency Services
We offer a number of services to assist you with reducing your overall energy consumption.  Click here to learn more.

Surge Protection
Click here for more information on surge protection equipment offered by Roanoke EC.

Vaughn Water Heaters
Click here for more information the stone-lined Vaughn Water heaters offered by Roanoke EC.

Residential Lighting
Click here for more information on our residential lighting products.

Security Light Rebates
You can receive a $30 rebate toward your monthly security light service when you allow us to install the light with your new metered service.  Call today to learn more: 252-209-2236 or 1-800-433-2236.

We're here for our members.
Our staff is ready to assist you with any questions or requests you have regarding your current service. If you have questions or need assistance, call 252-209-2236 or 1-800-433-2236.  Click here for Other Member Benefits.