Power Outage Information

TO REPORT AN OUTAGE PLEASE CALL 1-800-358-9437

How to report an outage at my home or business
Roanoke Electric's system operators monitor its distribution system 24-hours, seven days a week. If you need to report an outage, please call 1-800-358-9437 and follow the voice prompt to report the outage. This system is state-of-the-art and is the fastest way to dispatch crews to assist you. In order for the system to serve you efficiently, be sure, when the voice prompt asks, to enter the correct telephone number at the location of the outage.

Why is an automated outage line faster than talking to a live person?