Contact Us

For more information on your account or service with REC, please call 252-209-2236 or 1-800-433-2236. Our main fax number is 252-209-5040.

Business Hours

Monday through Friday – 8 a.m. to 5 p.m.
To report an outage, please call 1-800-358-9437.

Mailing Address

Roanoke Electric Cooperative
P.O. Drawer 1326
Ahoskie, NC 27910

Physical Address

518 NC HWY 561 West
Aulander, NC 27805

We also offer convenient bill-pay stations throughout our service area. Members may pay their utility bill by cash or check. The payment will be immediately credited and posted to your account. Each transaction has a surcharge of $1.50. Locations are at:

• County Market, Eason's Crossroads on Hwy. 158, Gatesville, Gates County
• Generations Community Credit Union, 302 West Granville Street, Windsor, Bertie County
• The Roanoke Center, 409 North Main Street, Rich, Square, Northampton County (located at the old Roanoke Electric Cooperative headquarters)

General questions, concerns, or comments? Call us at 252-209-2236 or 1-800-433-2236. You can also send an email to: info@roanokeelectric.com.

For information on account information, call us at 252-209-2236 or 1-800-433-2236. Click here for Contact Support.