Have you ever wondered what causes your power to go out or blink? Roanoke Electric Co-op takes pride in being able to keep your lights on. However, we do recognize that sometime outages may occur. The video below gives insight about the most common causes of power outages.
Renewable energy is energy generated from natural resources such as sunlight, wind, rain, tides, and geothermal heat, which are renewable (naturally replenished). Approximately one-fifth of the energy produced globally is generated from a renewable source. Renewable sources of energy protect the environment by offsetting the amount of carbon emitted into the atmosphere by typical sources of energy.
Roanoke Electric has joined the effort by registering in the NC GreenPower program. REC collects voluntary contributions to NC GreenPower through member-owners’ electric bills. Please visit NC www.ncgreenpower.org for more information.
Roanoke Electric has also developed an Interconnection Agreement for owners of renewable generators who wish to sell power back to the cooperative. Review our application to interconnect and our rate riders for information on our monthly fees and credits we’ll apply to your bill. Also, click here for a list of requirements necessary to establish interconnection and purchased power agreements.
Many of our member-owners are interested in renewable energy, and so are we. That’s why we’ve brought a community-shared solar farm to our community to benefit cooperative member-owners. Get more updates on this effort here.
Upgrade to $ave
Upgrade to $ave is a new program that finances cost effective energy efficiency improvements for Roanoke Electric Cooperative member-owners. Find out how you can start saving today!
Our Bright $avings project is one in which we are deploying more energy efficient outdoor lights to all of our member-owners over the next two years. Get more information here.
Other ways the cooperative is contributing to sustainability include:
Automatic Draft Payments - This is an automatic direct transfer of your money from your checking account or credit card to the cooperative for payment of your electric bill.
Online BillPay - This feature grants you 24-hour access to your account via the Internet and you’re able to making payments via electronic check or credit card.
Telelink - This feature grants you 24-hour access to your account by calling our office and contacting our automated customer service system. You’ll be able to make payments via credit card in the system. Call toll free at 1-800-433-2236.
E-Bill - Paperless Billing (also known as E-Billing) is a very environmentally friendly way to receive your electric bill. Instead of receiving traditional paper bills you will receive notice of your bill via e-mail and you’ll be able to access the new bill online. Get more information on E-Bill.
Invoice Billing - For the convenience of member-owners with multiple accounts, the cooperative is able to aggregate billing of all of these accounts into one consolidated electric bill. This alleviates the hassle of making payments for two and three accounts when all can be reconciled through one invoice. It also helps the preserve the environment by reducing paper necessary to print all bills.
News and Events
Roanoke Electric Co-op is now offering its ecobee3 thermostat at no cost to member-owners. In the past, member-owners could purchase the Wi-Fi enabled thermostat at up to 60 percent off of retail price. Now, member-owners pay absolutely nothing for the thermostat and still enjoy the monthly savings of at least $4.00.
From Curtis Wynn, president and CEO
In honor of our history and future, we will be celebrating National Co-op Month in October. Please join us in celebrating by stopping by our office and enjoying free snacks, getting some great information, and various giveaways every Friday in the month of October.