Contact Us

For more information on your account or service with REC, please call 252-209-2236 or 1-800-433-2236.

Business Hours
Monday through Friday – 8 a.m. to 5 p.m.
To report an outage, please call 1-888-354-6836 (1-888-RoanokeEMC).

Our mailing address is:

Roanoke Electric Cooperative
P.O. Box 1326
Ahoskie, NC 27910

We also offer convenient bill-pay stations throughout our service area. Members may pay their utility bill by cash or check. The payment will be immediately credited and posted to your account. Each transaction has a surcharge of $1.50. Locations are at:

  • Shell Village Mart, 1131 Hwy. 48, Roanoke Rapids, Halifax County
  • County Market, Eason's Crossroads on Hwy. 158, Gatesville, Gates County
  • Reel Wireless, 206 West Granville Street, Windsor, Bertie County
  • The Roanoke Center, 409 North Main Street, Rich, Square, Northampton County (located next to old Roanoke Electric Cooperative's headquarters)

General questions, concerns, or comments? Call us at 252-209-2236 or 1-800-433-2236. You can also send an email to: info@roanokeelectric.com.

For information on account information, call us at 252-209-2236 or 1-800-433-2236. Click here for Contact Support.