Bill Explanation

How to pay your bill.

Our on-line bill pay is open day or night, seven days a week to accept payments. Click here to pay your bill on-line.

Pay over the phone via credit card or bank draft through our newly upgraded Telelink system. For this method, please call 252-209-2236 or 1-800-433-2236.

Mail in your payment to:

Roanoke Electric Cooperative
P.O. Box 1326
Ahoskie, NC 27910

Come in to our office to pay. Our address is 518 NC 561 West, Ahoskie, NC 27910.

Visit one of our convenient bill-pay stations throughout our service area. Members may pay their utility bill by cash or check. The payment will be immediately credited and posted to your account. Each transaction has a surcharge of $1.50. Locations are at:

• Shell Village Mart, 1131 Hwy. 48, Roanoke Rapids, Halifax County
• County Market, Eason's Crossroads on Hwy. 158, Gatesville, Gates County
• Generations Credit Union, 302 Granville Street, Windsor, Bertie County
• The Roanoke Center, 409 North Main Street, Rich, Square, Northampton County (located next to old Roanoke Electric Cooperative's headquarters)

Understanding your bill.
Confused about items appearing on your monthly electric bill? For a complete description of what each item on your bill means, click here (pdf).

General questions, concerns, or comments? Call us at 252-209-2236 or 1-800-433-2236. You can also send an email to: info@roanokeelectric.com.

For information on account information, call us at 252-209-2236 or 1-800-433-2236. Click here for Contact Support.

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